Tamanna Technology
Salesforce Functional Lead
unknown • CAN • lead • Не указана
1. Business Engagement and Requirements Refinement
* Collaborate closely with business stakeholders across Retail, Commercial, Advice Centre, Ops, Risk and Compliance, Private Banking and across other cross functions to understand business process, user journey and refine requirements
* Lead discovery sessions, workshops and walkthroughs to translate business needs into clearly defined functional requirements in Epics
* Challenge assumptions and identify opportunities for process optimization and automation using Salesforce capabilities
* Ensure Alignment between business objectives and proposed Salesforce solutions
1. Strategic Solutioning within a Regulated Environment
* Leverage Salesforce Financial Services cloud industry best practices to design strategic solutions that meet business goals
* Assess dependencies across legacy back end systems and data warehouses to ensure seamless integration
* Propose scalable, reusable solutions that align with enterprise architecture, compliance and data governance
1. Delivery Execution Oversight
* Guide functional designers within the team to convert refined requirements and solution specifications into actionable user stories for the squad developers, ensuring a clear path for development, configuration and integration
* Collaborate with Product Owners and technical leads to manage backlog and prioritize features based on business impact
* Define KPI's, success metrics and acceptance criteria tied to the business value
1. Continuous Improvement and Stakeholder Enablement
* Drive continuous improvement by identifying opportunities to optimize business processes (reduce manual handoffs, introducing automations wherever possible)
* Work with Product Owner to advice change management and training content to ensure successful adoption
**What do you need to succeed?**
* Relevant college, university, or post-graduate degree in Engineering or related education
* 5+ years of experience working as a Functional Lead in Salesforce and 3+ years experience financial industry
* Proven experience delivering Salesforce solutions at scale in a highly regulated, enterprise scale environments
* Deep understanding of banking workflows, customer and product lifecycle and financial compliance
* Strong experience with Salesforce Financial Services cloud and integration with core banking systems and data lakes
* Ability to lead conversations with cross functional teams and engage effectively with executives, senior leaders and technical teams
* Familiarity with Agile delivery, Jira, confluence and DevOps pipelines in enterprise settings