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Tamanna Technology

Salesforce Functional Lead

unknown • CAN • lead • Не указана
1. Business Engagement and Requirements Refinement * Collaborate closely with business stakeholders across Retail, Commercial, Advice Centre, Ops, Risk and Compliance, Private Banking and across other cross functions to understand business process, user journey and refine requirements * Lead discovery sessions, workshops and walkthroughs to translate business needs into clearly defined functional requirements in Epics * Challenge assumptions and identify opportunities for process optimization and automation using Salesforce capabilities * Ensure Alignment between business objectives and proposed Salesforce solutions 1. Strategic Solutioning within a Regulated Environment * Leverage Salesforce Financial Services cloud industry best practices to design strategic solutions that meet business goals * Assess dependencies across legacy back end systems and data warehouses to ensure seamless integration * Propose scalable, reusable solutions that align with enterprise architecture, compliance and data governance 1. Delivery Execution Oversight * Guide functional designers within the team to convert refined requirements and solution specifications into actionable user stories for the squad developers, ensuring a clear path for development, configuration and integration * Collaborate with Product Owners and technical leads to manage backlog and prioritize features based on business impact * Define KPI's, success metrics and acceptance criteria tied to the business value 1. Continuous Improvement and Stakeholder Enablement * Drive continuous improvement by identifying opportunities to optimize business processes (reduce manual handoffs, introducing automations wherever possible) * Work with Product Owner to advice change management and training content to ensure successful adoption **What do you need to succeed?** * Relevant college, university, or post-graduate degree in Engineering or related education * 5+ years of experience working as a Functional Lead in Salesforce and 3+ years experience financial industry * Proven experience delivering Salesforce solutions at scale in a highly regulated, enterprise scale environments * Deep understanding of banking workflows, customer and product lifecycle and financial compliance * Strong experience with Salesforce Financial Services cloud and integration with core banking systems and data lakes * Ability to lead conversations with cross functional teams and engage effectively with executives, senior leaders and technical teams * Familiarity with Agile delivery, Jira, confluence and DevOps pipelines in enterprise settings