Key Accounts Manager (Mexico & Western US)

About RA

Resident Advisor has been a home for electronic music culture since 2001. Event discovery, ticketing, news and long-form editorial, artist profiles, original films, and a weekly mix series two decades deep. Around 7 million people use the web platform every month, with a wider audience across our apps and other channels. Underneath the platform sits a network of contributors and city managers across dozens of cities, which is how we stay connected to the scenes we cover rather than reporting on them from a distance. RA is 25 years old, independent, B Corp certified and intent on being indispensable to the artists, promoters and audiences who make this culture.

Purpose of the role

RA is hiring a Key Accounts Manager in Mexico City to drive growth and manage day-to-day relationships with our most important ticketing partners across Mexico and the Western US. You'll use RA's real-time ticketing, audience and media data to spot which events, clubs, festivals and promoters have momentum, identify where each partnership can grow, and recommend what to do next.

Mexico is one of RA's fastest-developing territories. This role puts you at the centre of that growth, while building relationships across the Western US and helping shape a data-led key accounts playbook for the wider Partnerships team.

Key responsibilities

Drive growth with data

• Track ticket sales, sell-through and audience trends across your partners' events to understand what's working in real time.
• Compare performance across event lifecycles, venues, promoters and cities to identify partners and events with the most potential.
• Turn insights into recommendations on on-sale timing, marketing and media plans.
• Feed market intelligence to the North America Revenue Lead and product teams, helping RA build what partners in Mexico and the US need.
• Compare what works across the two markets and bring useful ideas from one to the other.

O...

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