EPITEC
Manager, Strategic PMO
hybrid • USA • unknown • Не указана
Manager, Strategic PMO
Location: Remote/ On-Site: Hybrid in Westminister, Colorado, Lake Oswego, Oregon, or Atlanta, GA. Atlanta would be our first preference
100 REMOTE candidates also acceptable
Duration: 2 months plus extensions
Duties
* Lead and provide operational oversight of AECO's Strategic PMO team, consisting of
Senior Project Managers.
* Oversee complex, high-value, and high-visibility enterprise customer engagements, ensuring effective governance, delivery execution, and customer outcomes.
* Establish delivery priorities, monitor project health, and proactively manage risks related to scope, schedule, financial performance, resources, and customer expectations.
* Lead executive-level customer engagements, escalations, recovery planning, and cross-functional issue resolution.
* Build trusted relationships with customer executives and internal stakeholders across
Professional Services, Customer Success, Sales, Product, Support, and Engineering.
* Coach and develop Senior Project Managers, establishing clear expectations for performance, ownership, communication, and accountability.
* Monitor strategic portfolio financial performance, including budgets, revenue, margin, scope consumption, and forecast accuracy.
* Partner with Resource Management and delivery leadership to address capacity constraints and resource requirements.
* Maintain strategic PMO governance, executive reporting, risk management, escalation protocols, and operating rhythms.
* Provide leadership with actionable portfolio insights, recommendations, and visibility into delivery performance.
* Identify opportunities to improve strategic delivery processes, team effectiveness, and
PMO maturity.
**Skills**
* Strategic Project and Program Management
* Enterprise Customer Implementations
* Professional Services Delivery
* Strategic PMO Leadership and Governance
* People Leadership and Team Development
* Executive Stakeholder Management
* Customer Relationship Management
* Cross-Functional Leadership and Influence
* Project Financial Management (Revenue, Margin, Budgeting, Forecasting)
* Portfolio Management and Resource Planning
* Risk Management and Escalation Resolution
* Executive Reporting and Communication
* Scope, Schedule, and Delivery Management
* Process Improvement and Operational Excellence
* Decision-Making and Problem-Solving
* PSA, CRM, and Project Portfolio Management Tools
Education
Bachelor's degree in Business Administration, Project Management, Information Technology,
Engineering, or a related field preferred. Equivalent relevant professional experience may be considered.
PMP, PgMP, Agile, Lean Six Sigma, or other relevant project/program management certifications preferred.
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