Rhenus

office • CAN • unknown • Не указана

**What You Can Expect****:** * Coordinate ocean export shipments from booking through final delivery, including FCL and LCL cargo. * Book cargo with ocean carriers, NVOCCs, and consolidators; monitor vessel schedules, documentation deadlines, cut-offs, and shipment milestones. * Prepare, review, and process export documentation, including HBLs/MBLs, shipping instructions, commercial documents, certificates of origin, and other required export documentation. * Coordinate with customers, carriers, truckers, warehouses, overseas agents, and destination offices to ensure timely cargo pickup, container loading, and shipment execution. * Ensure shipments comply with applicable Canadian export requirements, including CBSA export reporting through CERS (where required), applicable export controls, Incoterms, and destination-country regulations. * Track shipments throughout the transportation cycle, proactively communicate status updates, and resolve delays, documentation issues, discrepancies, and service exceptions. * Prepare and distribute pre-alerts and required shipping documentation to customers, consignees, destination offices, and overseas agents. * Maintain complete and accurate shipment files within the freight forwarding/TMS system in accordance with company standards. * Review vendor and carrier invoices, reconcile shipment costs, and ensure accurate and timely customer billing. * Support quotations, rate requests, and commercial activities as required. * Coordinate cross-trade shipments and collaborate with Rhenus offices and partners globally. * Work closely with Sales, Finance, and Operations to ensure a seamless customer experience. **What You Bring:** * 2+ years of hands-on ocean freight forwarding experience, with a strong focus on export operations. * Demonstrated experience independently coordinating FCL and LCL ocean export shipments from booking through final delivery. * Strong knowledge of Bills of Lading, carrier bookings, shipping instructions, export documentation, Incoterms, and international shipping processes. * Knowledge of Canadian export compliance requirements, including CBSA reporting through the Canadian Export Reporting System (CERS); formal export compliance training is an asset. * Experience with Canadian export documentation and reporting procedures, Letters of Credit, ICS2 where applicable, cross-trade shipments, and international agent coordination is an asset. * Dangerous Goods (DG) certification or experience handling hazardous ocean cargo is an asset. * Experience using freight forwarding/TMS platforms; CargoWise experience is an asset. * Excellent communication and customer service skills, with the ability to build strong relationships across internal and external stakeholders. * Strong organizational and time management skills, with the ability to prioritize multiple shipments in a fast-paced environment. * Exceptional attention to detail and accuracy, particularly when preparing shipping documentation and managing operational records. * Attention to Detail and Accuracy a must: Strong attention to detail required for documentation and day-to-day tasks. * A proactive, team-oriented mindset with strong problem-solving skills and a commitment to delivering exceptional customer service.