Haystack

remote • DEU • middle • Не указана

We're hiring on behalf of a Haystack partner! The Role • Provide technical support for internally developed applications within a corporate environment • Manage incidents and service requests using an IT service management system • Analyze and resolve technical issues at the application and database levels, including log analysis and documentation • Support release cycles through testing and quality assurance activities • Contribute to process improvements and knowledge management for support operations What You'll Need • Completed vocational training in information technology or a comparable qualification • Professional experience in technical client support alongside knowledge of databases and IT service management frameworks • Strong analytical and structured problem-solving capabilities • Strong communication skills and customer orientation, with proficiency in both German and English What's On Offer • Competitive salary • Secure employment within a collaborative team environment with structured compensation including holiday and Christmas allowances • Generous annual leave allowance including time off for festive holidays • Comprehensive onboarding, ongoing professional development opportunities, and access to learning platforms • A range of employee benefits including health initiatives, retirement provisions, and workplace amenities Apply via Haystack today!