PSG Global Solutions

remote • PHL • middle • Не указана

Privacy Notice We, at PSG Global Solutions, INC (a Teleperformance company), are committed to respecting your privacy and the protection of your personal data. PSG Global Solutions, INC (a Teleperformance company) needs to use your personal data to ensure that we can meet all the requirements in relation to your application to us. We also need to ensure we comply with laws and regulations, can respond to requests from supervisory authorities, handle legal claims, detect, and prevent fraud, and carry out our business activities. Our Privacy Notice is provided to inform you of how PSG Global Solutions, INC (a Teleperformance company) processes your personal data, and we regularly review it to ensure that it is up to date. Before proceeding with your application, please review our Candidate Privacy Notice to understand how we collect, use, store, and protect your personal data in connection with the recruitment process. By clicking “Apply”, you acknowledge that you have been provided access to and have had the opportunity to review our Candidate Privacy Notice. Click here to read the PSG Global Solutions Candidate Privacy Notice. Job Description: About the Role We are seeking a detail-oriented CRM Systems Administrator (Hub Spot Lead Management) to uphold the accuracy and organization of Lead records in Hub Spot across internal referrals, industry research, and Field Sales submissions. This role champions data completeness, precise attribution, efficient lead routing, and dependable reporting to optimize lead management workflows and enhance collaboration across teams. Key Responsibilities Create and update Hub Spot Lead records for internal referrals and industry research submissions, ensuring accurate source attribution, contact details, and company associations. Review Field Sales Lead submissions for completeness, accuracy, and proper classification, returning incomplete or inconsistent records to the sales team for correction. Apply established data standards for required properties, naming conventions, lifecycle stages, lead statuses, and source tracking. Monitor Lead progression and update status transitions to ensure accurate pipeline records. Identify and resolve duplicate Leads and incorrect Lead-to-Contact or Lead-to-Company associations. Build and maintain lists, views, and reports for referral tracking, research output, and Field Sales data quality. Configure and update Lead-related workflows, assignment rules, and notifications in collaboration with Hub Spot administrators. Respond to requests from referral, research, and sales teams based on urgency and business impact. Audit Lead records, identify data quality trends, and recommend process improvements. Execute bulk imports and updates with appropriate validation to prevent data loss and attribution errors. Document Lead management procedures and data standards for consistent execution across teams. Qualifications At least 2 years of experience in CRM administration, sales operations, marketing operations, or a related field. Hands‑on Hub Spot experience is preferred. Working knowledge of Hub Spot Lead records, properties, lifecycle stages, lead statuses, associations, and duplicate management. Proficiency in Microsoft Excel or Google Sheets, including lookup formulas, filtering, pivot tables, and data validation. Understanding of lead source attribution, referral tracking, and campaign or channel reporting. Familiarity with Hub Spot workflows, assignment rules, and import tools is an advantage. Awareness of data privacy requirements, including GDPR and CCPA, when handling personal information. Required Skills and Competencies Strong attention to detail and commitment to data accuracy. Clear communication with referral, research, and sales teams, including non‑technical stakeholders. Ability to prioritize competing requests across multiple Lead intake channels. Strong analytical and problem‑solving skills for identifying data gaps and resolving record discrepancies. Ability to create and maintain process documentation. Professional and tactful communication when addressing data quality issues with stakeholders. What We Offer Competitive salary package. Comprehensive HMO coverage. Early regularization opportunities. Remote work. Follow us on Facebook: Read our Privacy Notice: PSG #Certified Great Place To Work #PSGHiring #Be PSGWhat Do You Think? Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?PSG is headquartered in Marina Del Rey, CA. If you ever have concerns about our recruitment or hiring process, you may safely and confidentially report them through the Global Ethics Hotline. We ensure a zero-retaliation policy, and you may also choose to report anonymously. You may report issues such as: Discrimination, unfair or unequal treatment, or bias Violations of applicable laws Behavior that goes against our company values Report online: tp. Philippines toll-free hotline: 1-800-1322-0136 Protecting Yourself During Recruitment: To protect applicants, please note: PSG Global Solutions does not use Telegram or any other instant messaging apps for recruitment or interviews. We never request payments for applications, applicant portals, or any other part of the hiring process. Always apply only through our official Careers portals. Once you apply online, you will receive a unique applicant ID that can be verified by authorized PSG representatives. Do not share personal information or documents without this ID.