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Valis

Product Designer, UX & Customer Journey

remote • DEU • senior • Не указана
About us We are Valis - a company building an institutional AI operating layer for mid-market companies: shared company memory, workflow mining and agentic automation. Why this role exists Product Designer owns the end-to-end experience of Valis: from the first time a CEO sees it, through the admin setting it up, to the moment an employee uses it every day.  What you will do Customer journey * Map the journey for each type of user: CEO and founder, client admin, end user, and our own deployment team. Keep it current as the product changes. * Sit in on client rollouts and install sessions. Watch real people use the product, and turn what you see into clear, prioritised problems for engineering. * Define and track experience metrics with the product and deployment teams: activation, adoption, time to first value. Product design * Design the core surfaces end to end: the desktop app (daily brief, meetings library, calendar, chat), the mobile app and the admin panel. * Design the onboarding: first install, connecting data sources, first useful answer. * Write specs and prototypes that engineers and AI agents can build from directly. Review what ships, and send it back when the experience is not right. * Questions we have heard: “Why can I only hide a task, not close it?”, “How do I switch between my personal and company workspace?”, “What changed in the app since I last opened it?” Design system * Build the Valis design system from scratch, so engineers and their AI agents produce a consistent interface without a design review on every change. * Keep it in the codebase, not only in Figma. The agents need to be able to use it. Product communication * Own how the product talks to users: in-app notifications, release notes, user guides and trainings. * Tailor them to the reader: a CEO needs to see which of their problems a release solves, and an employee needs to know what changed in their app. We offer competitive base, performance-based bonus, and the opportunity to join the team during fast growth. Must have * 7+ years in product design, including 3+ years owning the experience of a B2B SaaS product end to end, not a single feature inside a large team. * A portfolio that shows complex products made simple: data-heavy tools, admin and permission flows, desktop and mobile apps. * Strong in both UX and UI: research, journey mapping, information architecture, and high-quality visual and interaction design. * You have built a design system from scratch and got engineers to adopt it. * You have designed onboarding and in-product communication, and can show the effect in numbers. * Hands-on with AI tools in daily work: you prototype with Claude, Claude Code or similar, and write specs an agent can execute. You use them yourself, not only read about them. * You shape the product rather than wait for a brief. The product changes daily. * Fluent English. Nice to have * Experience designing AI-native products: assistants, agents, chat, generated content. * Prototyping in code (React / TypeScript), working in GitHub alongside engineers. * Experience with enterprise users: admins, IT, security and access settings. * Good working knowledge of RU language