AccountingBuddyNB

remote • ARE • junior • Не указана

Role Description We are seeking a motivated, customer-focused, and results-oriented Sales Specialist to support business development, manage customer relationships, and promote the organization's products and services. The successful candidate will play an important role in identifying sales opportunities, understanding customer requirements, developing suitable solutions, and contributing to revenue growth. This position involves coordinating sales activities, maintaining customer satisfaction, and supporting the achievement of commercial objectives. **Key Responsibilities:** * Identify, develop, and pursue potential sales opportunities through various business channels. * Promote the organization's products and services by communicating their features, benefits, and value propositions. * Understand customer requirements and recommend appropriate products, services, and solutions. * Build and maintain strong relationships with existing customers, potential clients, and business partners. * Manage customer inquiries, prepare quotations, and coordinate sales proposals. * Support the development and implementation of sales strategies to achieve business targets. * Conduct product presentations, sales discussions, and customer consultations. * Follow up on prospective customers, sales leads, quotations, and pending business opportunities. * Maintain accurate customer information, sales records, transaction details, and account documentation. * Monitor market trends, customer preferences, competitor activities, and potential business opportunities. * Coordinate with marketing, customer service, operations, and finance teams to ensure smooth sales processes. * Prepare sales reports, pipeline updates, performance summaries, and business development recommendations. * Negotiate commercial terms, pricing arrangements, and service conditions within established guidelines. * Address customer concerns professionally and coordinate appropriate solutions. * Support customer retention initiatives and identify opportunities for additional sales and business growth. * Participate in sales meetings, promotional activities, product launches, and business development initiatives. * Ensure all sales activities follow organizational policies, procedures, and customer service standards. Qualifications * Degree or relevant qualification in Sales, Marketing, Business Administration, Management, or a related discipline. * Strong understanding of sales processes, customer relationship management, and business development principles. * Excellent verbal and written communication skills. * Strong negotiation, presentation, and interpersonal abilities. * Ability to understand customer needs and recommend suitable solutions. * Good commercial awareness and understanding of sales objectives and performance indicators. * Familiarity with CRM platforms, sales management systems, and customer databases. * Proficiency in Microsoft Office applications, particularly Excel, Word, Outlook, and PowerPoint. * Strong organizational and time-management skills. * Ability to manage multiple sales activities and prioritize customer requirements. * Good analytical and problem-solving abilities. * Strong attention to detail when preparing quotations, proposals, and sales documentation. * Ability to collaborate effectively with internal departments and external stakeholders. * Customer-oriented mindset with a commitment to service quality and relationship development. * Professional attitude, self-motivation, adaptability, and a proactive approach to achieving business goals.