Hemming Group

hybrid • GBR • unknown • Не указана

**Company Description** With 100+ years of experience to draw from, Hemming Group is a highly respected media owner in the B2B arena. From exhibitions, conferences and awards to magazines, directories, print, data and digital publishing, we strive to find innovative ways to connect businesses and professionals while providing insightful news, analysis and comment. **Role Description** To manage the operational delivery of Brintex Events' exhibitions, awards, forums, so that every event is safe, well organised, profitable and delivered on time, within budget and to a high standard. This is a hands-on role, leading from early planning through to the live days, as part of a small team. This is an Operations Manager role. We will also consider an experienced senior operations executive who is looking for a step up and is ready to take ownership of a portfolio of events. **Planning and leadership** •       Take responsibility for running your own exhibitions, awards and forums and managing the budgets, providing direction throughout planning, delivery and post-event review •       Create and maintain event plans, timelines and operational frameworks that support successful delivery across the event lifecycle •       Liaise with event directors, sector heads, sales and marketing teams on event requirements and operational issues •       Develop the floorplan to maximise stand sales and keep it updated through the sales process •       Create the look of each event and produce signage and banners in line with its branding with the marketing team •       Support the Head of Operations and the Operations Director on the running of additional exhibitions where required **Venues, contractors and suppliers** •       Negotiate venue terms and budgets for events with support from the Operations Director.  •       Agree all logistics with venue management, including floorplans, health and safety, security, catering, features and social functions •       Negotiate with and appoint contractors at competitive prices, including features such as theatres, registration and catering areas •       Manage feature design and build and oversee the positioning of signage with the signage company •       Order furniture, carpet, IT, AV and electrics for organiser requirements •       Monitor contractor performance and check that features are built to the correct specification •       Appoint and brief temporary onsite staff such as floor managers, security, traffic and first aid **Exhibitions - Exhibitors, sponsors and stakeholders** •       Build strong relationships with sponsors, suppliers, venues, associations and other key stakeholders •       Develop sponsorship opportunities with the sales team, from initial brief to onsite delivery and make sure every commitment is delivered in full and on time •       Produce the online exhibitor manual and contractor information and work with the web and marketing teams on the Exhibitor Portal •       Answer exhibitor and contractor queries, approve non-complex stand plans, and appoint an external stand approval contractor for structurally complex shows **Awards and forums – Guests & Delegates** * Manage awards and forums from concept to delivery, including new awards launched alongside exhibitions * Work with the Head of Awards to appoint the production company * Monitor nominations, table sales and registrations and look after delegates and sponsors before and during the event * Work with marketing on awards materials and run a post-event evaluation **Onsite delivery** •       Run the exhibition organisers' office and oversee build, the open period and breakdown •       Check mark-out, stand dimensions and deliveries against the floorplan •       Manage onsite staff and event features, including seminar theatres, exhibitor lounges and catering •       Run awards & forums onsite, including delegate logistics •       Resolve exhibitor issues as they arise and handle onsite orders from the sales team •       Hold a pre-breakdown meeting with the venue and contractors and carry out a dilapidation inspection once the hall is empty •       Oversee waste removal and venue recycling processes during breakdown **Health and safety** •       Own health and safety across your events, collating exhibitor and contractor paperwork and communicating requirements through the exhibitor manual, site rules and safety bulletins •       Ensure build and breakdown are carried out safely and contractors follow health and safety regulations •       Produce an event risk assessment and submit a full safety file, with company insurance and health and safety policy, to each venue •       Keep up to date with legislation affecting events and keep your IOSH certification current through regular safety training **Budget and finance** ·      Agree event budgets with sector heads and the operations director; own pre-event and on-site costs ·      Control each event’s budget; renegotiate costs if forecast revenue falls short ·      Approve invoices promptly, reconcile trading statements and re-invoice exhibitors and associations as needed ·      Report post-event on budget performance, KPIs and lessons learned and apply findings to the next edition **Person Specification:** •       IOSH Managing Safely qualification •       Current Operations Manager, or a senior operations executive ready to step up to the role •       Experience in running exhibitions, awards, forums, from planning through to on-site delivery •       Ability to build strong relationships with sponsors, suppliers, venues and internal teams, and deliver all commercial commitments to sponsors on time and to the agreed standard •       Excellent project management skills, including managing several priorities, stakeholders and deadlines at once •       Commercial awareness, including managing budgets, negotiating with suppliers and understanding what makes an event profitable •       Flexibility to work outside normal office hours, including weekends, when events require it **Skills and attributes** •       Computer literate •       Demonstrates an aptitude and interest in learning the various in-house platforms •       Exceptional attention to detail •       Excellent written and spoken communication skills •       Comfortable communicating both face-to-face and on the phone •       An understanding of CRM systems •       Strong team player, comfortable working in a small team •       Ability to multitask •       Self-motivated and self-sufficient **Working pattern** •       The role is full-time, five days a week: two days in the office and three working remotely where needed. It involves flexibility to work outside normal business hours to support event delivery, including weekends, when events require it