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Aquent

Director of UX Research (911655)

office • USA • director • Не указана
**\*\*MUST BE WILLING TO RELOCATE TO BENTONVILLE, AR\*\*** As a senior leader in design research, you will play a critical role in guiding the strategic direction of user experience across the organization. You will collaborate with cross-functional partners to translate business objectives into actionable research strategies, ensuring that every design decision is backed by robust data. * Lead the development and execution of comprehensive design research strategies to address key business and customer challenges. * Collaborate with cross-functional teams and stakeholders to align research objectives and drive actionable insights. * Oversee qualitative and quantitative research methodologies, ensuring adherence to best practices and ethical standards. * Synthesize research findings to inform design decisions and improve user experience and interface outcomes. * Facilitate stakeholder engagement and consensus-building through clear communication and data-driven narratives. * Guide usability testing and iteration processes to validate design solutions and optimize customer interactions. * Foster continuous improvement by evaluating research processes and integrating emerging methods. **What You'll Bring (Required Qualifications)** * Extensive experience in qualitative and quantitative design research methodologies, including usability testing and data analysis techniques. * Proven ability to lead cross-functional teams and manage stakeholder engagement effectively across varied business environments. * Strong expertise in user experience (UX) and user interface (UI) design principles to inform research strategies and outcomes. * Demonstrated skill in synthesizing research findings to influence product and technology decisions aligned with business objectives. * Excellent communication and interpersonal skills to build consensus and present insights clearly to varied audiences. * A strategic mindset with a track record of driving continuous improvement and innovation in research processes. * Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or a related field with 6+ years of experience in market research, business analysis, UX design research, OR 8+ years of equivalent experience in these areas. * 3+ years of supervisory or leadership experience. **Preferred Qualifications (Nice-to-Haves)** * Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or a related area. * Experience driving product development within design research, market research, or business analysis. * Industry experience in retail, supply chain, eCommerce, or healthcare. * Relevant research or design certifications (e.g., IDEOU - Foundations in Design Thinking Certificate). * Knowledge of creating inclusive digital experiences, including implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards and assistive technologies.