Aquent

office • CAN • unknown • Не указана

Aquent is partnering with a leading Canadian retail organization seeking an experienced Program Manager to support a major enterprise transformation of product information, content, digital assets, and onboarding processes. This six-month contract offers an opportunity to shape how a complex retail business operates as it introduces modern technology, AI-enabled workflows, and new ways of working. We’re looking for a senior transformation professional who combines hands-on retail product lifecycle expertise with operating model design, organizational change impact assessment, and exceptional executive communication skills. **What You’ll Do** * Lead the design and documentation of future-state operating models covering product onboarding, product information management, content enrichment, digital assets, workflow management, and ongoing product lifecycle processes. * Map current and future-state workflows, including process changes, handoffs, RACI matrices, decision rights, and governance structures. * Partner with Product, Technology, Merchandising, Marketing, HR, Operations, and other stakeholders to validate new ways of working. * Conduct organizational change impact assessments to identify how new platforms and processes affect responsibilities, skills, roles, and business teams. * Translate complex technical and operational changes into clear, practical materials for business leaders and impacted employees. * Independently develop polished executive presentations that communicate strategic implications, recommendations, options, risks, dependencies, and decisions. * Facilitate cross-functional workshops, build consensus, resolve process gaps, and support operating model readiness. * Collaborate with change management and HR partners to provide accurate business inputs for training, communications, and adoption activities. **What You’ll Bring** * 10+ years of experience in business transformation, program management, operating model design, business architecture, consulting, or organizational change. * Significant experience with retail product data, product content, digital commerce, merchandising, or product lifecycle operations. * Demonstrated experience designing and documenting end-to-end operating models, current/future-state workflows, RACI matrices, governance structures, and process changes. * Experience assessing organizational impacts, including changes to roles, responsibilities, skills, and ways of working. * Strong stakeholder leadership and workshop facilitation experience across multiple business functions. * Proven ability to independently create executive-level PowerPoint presentations from complex or incomplete information, including recommendations, trade-offs, and decision narratives. * Ability to work with senior leaders, HR, technology, product, and change management teams. * Strong analytical thinking, business judgment, communication, and documentation skills. * Ability to work on-site in Toronto Monday through Thursday. **Nice to Have** * Experience with Syndigo, Stibo, Akeneo, Salsify, or comparable PIM/PCM platforms. * Experience with Adobe Experience Manager Assets, Adobe Workfront, Adobe Fusion, or comparable DAM and workflow solutions. * Experience with vendor product onboarding, product taxonomy, data governance, product enrichment, and syndication. * Exposure to AI-enabled product content, automation, and data quality initiatives. * Experience supporting large-scale, multi-banner retail transformations. **Why Apply** * Help shape a major enterprise transformation at one of Canada’s most recognized retail organizations. * Work directly with senior product leadership on high-visibility operating model decisions. * Influence how product data, content, digital assets, and AI-enabled processes are managed across a complex retail environment. * Collaborate with cross-functional leaders spanning Product, Technology, Merchandising, HR, and Operations. * Take ownership of meaningful transformation deliverables with visible business impact.