Insight Global

remote • USA • senior • Не указана

Insight Global is continuing to grow internally! We are building out our consulting service offerings to provider and payer clients alike, through the expansion of our EHR focused Solutions Architecture teams. We currently have 4 openings available, one each in our core focus domains. Please note, these roles are mostly remote but will require travel to meet with executives on client programs throughout the sales and delivery process. All four roles require a similar background, with high level leadership in EHR solutions for health systems, seeking true subject matter expertise in the Epic ecosystem. These roles require a mix of technical experience and strategic oversight. Individual role descriptions listed below. **1\. EHR Optimization Solutions Architect** Position Summary The EHR Optimization Solutions Architect is a senior, client-facing role focused on helping healthcare organizations get more value from their EHR investments. This person will primarily work within **Epic environments**, partnering with healthcare executives, sales teams, and delivery leaders to identify optimization opportunities and design consulting solutions. The ideal candidate combines deep Epic knowledge with consulting and pre-sales experience. They should understand clinical and operational workflows and be comfortable translating healthcare problems into optimization strategies, roadmaps, proposals, staffing plans, and statements of work. Key Responsibilities * Lead discovery sessions with healthcare clients to identify EHR workflow, adoption, operational, technical, and performance challenges. * Design optimization strategies across clinical applications, ambulatory and inpatient workflows, patient access, revenue cycle, digital health, analytics, interoperability, and governance. * Assess current workflows, Epic configuration, governance, application performance, adoption, and organizational readiness. * Develop prioritized optimization roadmaps based on business value, clinical impact, technical feasibility, cost, and speed to value. * Create proposals, RFP/RFI responses, SOWs, staffing models, estimates, executive presentations, and solution roadmaps. * Advise healthcare organizations on application governance, release management, optimization operating models, managed services, and continuous improvement. * Present solutions to CIO, CMIO, CNIO, CFO, COO, revenue cycle, clinical, digital, and IT leadership. * Partner with delivery teams to ensure proposed solutions are realistic, properly scoped, and executable. * Support development of reusable EHR assessments, solution offerings, accelerators, estimation tools, and delivery playbooks. Required Qualifications * 12+ years of healthcare technology experience. * Significant experience with EHR optimization, transformation, implementation, or application leadership. * Deep, hands-on **Epic optimization experience** across clinical, operational, revenue cycle, or related application areas. * Strong understanding of healthcare clinical and operational workflows. * Experience leading client discovery and translating problems into consulting solutions. * Experience developing assessments, roadmaps, estimates, SOWs, assumptions, risks, staffing models, and delivery plans. * Strong executive-level communication and presentation skills. * Professional services, healthcare consulting, managed services, or solution-selling experience. Preferred Qualifications * Epic certification or accreditation. * Experience leading enterprise Epic optimization or post-live stabilization programs. * Application managed services or governance experience. * Healthcare performance improvement or clinical informatics experience. * Change management or Lean process improvement experience. * Experience with Oracle Health, MEDITECH, or other major EHR platforms. **2\. EHR Implementation Solutions Architect** Position Summary The EHR Implementation Solutions Architect is a senior, client-facing role focused on designing solutions for large-scale EHR implementations, migrations, consolidations, expansions, and healthcare system integrations. The primary focus is **Epic implementation**, and this person needs first-hand experience with how a major EHR program operates from planning through go-live. They should understand how application build, clinical readiness, integrations, data conversion, testing, training, change management, cutover, activation, and stabilization fit together. This role combines deep Epic implementation knowledge with consulting, solution design, and pre-sales responsibilities. Key Responsibilities * Lead discovery for EHR implementations, migrations, acquisitions, expansions, and consolidation opportunities. * Assess client objectives, scope, timelines, governance, organizational readiness, resource capacity, regulatory considerations, and vendor dependencies. * Design implementation strategies, workstreams, staffing models, governance structures, timelines, estimates, and delivery approaches. * Develop proposals, RFP/RFI responses, SOWs, executive presentations, implementation roadmaps, and solution narratives. * Design services across Epic build, technical readiness, clinical and operational readiness, conversion, integrations, testing, training, change management, activation, command center, and stabilization. * Support enterprise implementations, Community Connect, M&A integrations, multi-site rollouts, legacy replacements, and major Epic expansions. * Advise clients on program governance, scope control, design decisions, integrated testing, cutover, activation, and readiness. * Identify implementation risks and develop appropriate assumptions, contingencies, dependencies, and mitigation strategies. * Present implementation strategies to CIOs, CMIOs, CNIOs, CFOs, COOs, and other healthcare leaders. * Partner with delivery teams to ensure solutions can realistically be staffed and executed. Required Qualifications * 15+ years of healthcare technology experience. * Leadership experience across multiple large-scale EHR implementations, migrations, consolidations, or expansions. * Significant **direct Epic implementation leadership experience**. * Experience with application build, integrated testing, clinical and operational readiness, cutover, activation, and stabilization. * Strong understanding of the complete EHR implementation lifecycle. * Ability to understand dependencies among application, technical, integration, data, testing, training, change, and activation teams. * Experience leading client discovery and designing complex consulting engagements. * Experience developing staffing models, integrated plans, estimates, SOWs, assumptions, risks, governance structures, and delivery plans. * Executive-level communication and presentation skills. * Professional services, healthcare consulting, system integration, or solution-selling experience. Preferred Qualifications * Epic certification or accreditation. * Experience with Epic implementation methodology. * Community Connect experience. * M&A or affiliate integration experience. * Multi-hospital or large ambulatory deployment experience. * Academic medical center experience. * Program or project management certification. * Formal change-management experience. **3\. Healthcare Interoperability Solutions Architect** Position Summary The Healthcare Interoperability Solutions Architect is a senior, client-facing role focused on helping healthcare organizations securely exchange clinical, administrative, payer, and patient data. This person needs deep healthcare interoperability experience across **Epic, HL7, FHIR, APIs, interface engines, HIEs, payer/provider exchange, and healthcare data standards**. The role combines technical architecture with healthcare consulting and pre-sales. The architect must understand how interoperability technology supports real clinical, payer, regulatory, and operational workflows. Key Responsibilities * Lead client discovery around healthcare interoperability and data-exchange initiatives. * Identify source and target systems, workflows, use cases, data requirements, security considerations, regulatory requirements, and architecture needs. * Design solutions using **HL7 v2, FHIR, REST APIs, C-CDA, X12, Direct, DICOM, interface engines, integration platforms, HIEs, and cloud services**. * Develop current-state assessments, interface inventories, data-flow models, target architectures, implementation plans, and modernization roadmaps. * Design strategies around identity, consent, authorization, terminology, data quality, event notification, APIs, monitoring, and operational support. * Support interoperability initiatives involving providers, payers, healthcare networks, consumers, public health, and third parties. * Develop proposals, RFP/RFI responses, SOWs, staffing models, delivery estimates, executive presentations, and architecture roadmaps. * Advise clients on CMS and ONC requirements, information blocking, TEFCA/QHIN participation, payer APIs, HIPAA, and healthcare security considerations. * Evaluate interoperability platforms and recommend appropriate technologies and architecture patterns. * Present solutions to CIO, CTO, CMIO, payer, clinical, compliance, data, and technical leadership. Required Qualifications * 10+ years of healthcare interoperability, integration architecture, interface engineering, HIE, payer integration, or related consulting experience. * Strong experience with **HL7 v2 and FHIR**. * Working knowledge of C-CDA, X12, APIs, identity, consent, terminology, and healthcare data quality. * Substantial **Epic interoperability and integration experience**. * Experience integrating Epic with payer, provider, and third-party systems. * Ability to architect vendor-neutral healthcare integrations. * Experience developing interoperability architectures, roadmaps, estimates, proposals, and SOWs. * Understanding of CMS, ONC, HIPAA, information blocking, and TEFCA considerations. * Strong client-facing and executive communication skills. * Professional services, healthcare consulting, system integration, or solution-selling experience. Preferred Qualifications * Experience with **Epic Care Everywhere, Epic Payer Platform, Healthy Planet, Bridges, or Interconnect**. * Experience with InterSystems, Rhapsody, Mirth Connect, MuleSoft, Azure Integration Services, or AWS integration services. * HL7/FHIR certification. * Epic certification or accreditation. * Cloud architecture or healthcare information-management certifications. **4\. EHR Technical Architect** Position Summary The EHR Technical Architect is a senior, client-facing role responsible for designing and advising on the infrastructure and technical architecture supporting large healthcare EHR environments. The primary focus is **Epic technical architecture**, including infrastructure, hosting, performance, resiliency, disaster recovery, cloud, security, integration, monitoring, and operational readiness. This person needs meaningful Epic infrastructure experience. A general cloud or enterprise infrastructure architect without substantial EHR experience would not meet the requirements. Key Responsibilities * Lead technical discovery for Epic hosting, cloud, infrastructure modernization, migration, resiliency, and managed-services engagements. * Assess existing EHR infrastructure, capacity, performance, availability, security, data growth, integrations, end-user requirements, and operational constraints. * Design architectures covering **compute, storage, databases, networking, cloud, identity, security, backup, disaster recovery, high availability, monitoring, integration, and end-user computing**. * Develop current-state assessments, target architectures, capacity recommendations, environment strategies, migration plans, and operational models. * Ensure architecture supports EHR vendor requirements, clinical availability, data protection, recovery objectives, performance, and scalability. * Advise clients on cloud strategy, hybrid infrastructure, technical debt, platform currency, resiliency, downtime readiness, observability, and automation. * Develop proposals, RFP/RFI responses, SOWs, staffing models, estimates, roadmaps, and migration strategies. * Explain architecture options, risks, dependencies, costs, and tradeoffs to technical and executive stakeholders. * Partner with Epic application, infrastructure, cloud, security, integration, and operations teams. * Support development of reusable reference architectures, capacity models, technical standards, estimators, and migration patterns. Required Qualifications * 10+ years of healthcare infrastructure or technical architecture experience. * Significant experience supporting enterprise EHR environments. * Deep **Epic technical architecture experience**, including infrastructure, hosting, performance, high availability, disaster recovery, and operational dependencies. * Strong understanding of compute, storage, databases, networking, cloud, backup, security, integration, monitoring, and end-user technology. * Experience developing technical architectures, migration strategies, capacity models, recovery strategies, roadmaps, estimates, assumptions, risks, and dependencies. * Experience leading technical discovery and supporting complex consulting engagements. * Strong executive and technical communication skills. * Professional services, managed hosting, cloud transformation, healthcare system integration, or solution-selling experience. Preferred Qualifications * Epic ECSA, ODBA, Cogito, Bridges, Client Systems, or related Epic technical experience/certifications. * AWS or Microsoft Azure experience. * Hybrid-cloud and enterprise data-center architecture experience. * Infrastructure automation and observability experience. * Healthcare disaster-recovery and resiliency experience. * Architecture, cloud, infrastructure, security, ITSM, or business-continuity certifications.