The Headland Cornwall

office • GBR • unknown • GBP30–30k / год

**People And Culture Advisor – Description** **Salary - £30,000 per annum** **The Role…** Are you ready to bring your HR expertise to one of the most iconic, luxury coastal destinations in the South West? An exciting and dynamic opportunity has arisen at The Headland Hotel & Spa for a passionate People & Culture Advisor. Joining our team, you’ll play a pivotal role in supporting our workforce so they can deliver an unforgettable 5-star experience to our guests, reflecting The Headland's commitment to effortless, elevated hospitality and exceptional care. This is an opportunity for a HR professional who enjoys being at the heart of a fast-moving hospitality operation. We're looking for someone who can quickly build relationships, provide practical support to managers and take ownership of a varied generalist workload from day one. Reporting to the Head of People & Culture, the People & Culture Advisor works closely with managers across the hotel and supports all departments. The role forms part of the People & Culture team and plays a key role in delivering a positive employee experience across the business. This is a busy operational role where priorities can change quickly. You'll be comfortable managing multiple demands, working independently and getting involved wherever support is needed. In return, you'll have the opportunity to make a genuine impact across the business and become a trusted partner to our managers and teams. **What You’ll Be Doing…** You’ll be at the very heart of our day-to-day operations, keeping the people function running smoothly and acting as a champion for our team. Your day-to-day will include: * Hub Leadership: Taking ownership of the day-to-day running of the office, ensuring a professional, welcoming and efficient service for managers and employees, including ordering and issuing our hotel uniforms with pride. * Advice & Guidance: Acting as a trusted first point of contact for managers and employees, providing practical advice and support across a variety of people matters, always acting with honesty, integrity and respect. * Absence & Employee Relations: Overseeing hotel-wide absence management and supporting Employee Relations matters, including investigations, disciplinary and grievance processes, whilst offering sound and balanced guidance to our managers. * Welcoming & Onboarding: Supporting engaging staff inductions and onboarding activities to ensure every new starter receives the warmest 5-star welcome and a clear understanding of The Headland's values, culture and heritage. * Nurturing Next-Gen Talent: Leading and mentoring our vibrant Summer Placement and Student Placement cohorts throughout their journeys with us. * Recruitment & Talent Attraction: Supporting recruitment campaigns, career events and selection processes, helping us attract exceptional talent to The Headland. * Manager Partnership: Building strong relationships with managers across the business, coaching and supporting them to confidently manage their teams and develop their people. * Brand Ambassador: Getting out and about! Representing The Headland at external events, recruitment days and careers fairs to showcase why we are the employer of choice. * People Projects & Improvement: Supporting employee engagement initiatives and projects that enhance the employee experience and contribute to making The Headland an exceptional place to work whilst supporting our commitment to wellbeing, sustainability and continuous improvement. **Our Ideal Candidate…** We’re looking for a people-person through and through—someone who pairs HR know-how with a genuine passion for hospitality! * Experience: You have proven experience in a generalist HR role and are confident supporting employee relations, absence management, recruitment and day-to-day people matters. Experience supporting a 24/7 operational business, such as hospitality, leisure, healthcare, retail or tourism, is desirable. * Qualifications: CIPD qualified (or working towards it) is a great advantage, but your hands-on drive and attitude are what count most. * Skills: Excellent communication, a flair for organisation, and an approachable, proactive mindset. * Values: You lead with warmth, professionalism and integrity, build positive relationships and take pride in delivering a high-quality experience for colleagues and guests alike. **What Success Looks Like…** In your first few months, you'll build strong relationships with managers, promote a positive and supportive culture, and help ensure The Headland's values are reflected in the employee experience across the hotel. You will gain an understanding of our operation, provide confident advice on day-to-day HR matters and become a trusted source of support for teams across the business. **What We Offer In Return…** * A Worksite Like No Other: Work every day with breathtaking ocean views in an iconic 5-star setting. * Work-Life Balance: Standard contract offered is 40 hours over 5 days, Monday to Friday, but we are open-minded. We welcome discussions around flexible working arrangements. **Ready to Join Us?** If you are a motivated HR enthusiast ready to make a real impact in a world-class hospitality environment, we’d love to hear from you! **Perks & Benefits** We believe in rewarding our team with exceptional perks. When you join us, you’ll enjoy: * Complimentary breakfast, lunch, or dinner provided for all shifts over 6 hours * On-site parking * Gym access & weekly swim session * Complimentary stay after 1 years’ service * 40% off spa products * 25% off spa treatments * Complimentary meals in each of our restaurants, once a year * Special rate for Pride of Britain Hotels * Discounted surf lessons * Employee Assistance Programme (Hospitality Action / 24-hour helpline) **As Well As Regular Awards And Recognition** * Monthly recognition awards * Annual festive awards event * Long service awards dinner Please note: In line with UK Immigration and Employment Law, proof of ID (Passport, National Identity Card, or Birth Certificate) will be required during the application process. **As a proud EarthCheck partner, we don't just talk about sustainability we live it, embedding world-class environmental management and eco-friendly practices into everything we do. Join a team where sustainability is in our DNA and we are actively shaping the future of responsible hospitality every single day.**