Regional Practice Lead
Help us use technology to make a big green dent in the universe!
[Kraken](https://kraken.tech/) powers some of the most innovative global developments in energy.
We create the technology that redefines utilities and unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide.
It’s an incredibly exciting time to work in energy. Join us on our mission to improve the lives of ONE BILLION humans within the decade and shape a cleaner, better future for everyone.
As a Regional Practice Lead at Kraken, you will combine people leadership, delivery oversight, and subject-matter expertise across multiple clients and countries within your region. You will be accountable for raising the standard of delivery excellence, developing talent, and ensuring consistency of practice across different countries and a variety of clients, while remaining closely connected to complex client engagements.
What you'll do
- Vision & Team Motivation: Set the regional vision and motivate your team of Client Delivery Leads (CDLs) by providing clear, actionable goals and fostering a culture of psychological safety.
- People Development & Management: Directly manage the growth and performance of CDLs, including responsibility for people development, compensation reviews, and the ongoing upskilling of the team.
- Client-Product Alignment: Drive alignment between regional client needs and Kraken’s product strategy, ensuring that local requirements influence the global roadmap while maximising the adoption of core products.
- Delivery Oversight & TTV: Monitor high-impact programs and project outcomes, with a specific focus on minimising Time to Value (TTV) for clients during migrations and BAU phases.
- Resourcing & Capacity Planning: Lead regional recruitment and capacity planning to ensure sustainable workload distribution and full coverage across all client projects.
- Strategic Escalation & Blocker Removal: Act as the primary escalation point ...
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