Business Intelligence Lead

About PayJoy

PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life.  PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.

This role

We’re looking for a Business Intelligence Manager to build and lead the analytics engine behind PayJoy’s growth in Southeast Asia. You’ll own the single source of truth for business and operational performances across all operations team in SE Asia managing Merchant, Promoters, and Sales Enablement (including Training) . You’ll be the to-go person for data, extracting data ( i.e: through SQL, and/or other BI tools), and processing it into decisions for country and regional leadership, and lead a team who goes beyond reporting to drive measurable business impact.

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

[PayJoy Principles](https://docs.google.com/document/d/1y8S6wlkkZ0-USv7qj4QuRzkOCmfnQQrwG_izGJsY9eI/edit?usp=sharing)

Finance for the next billion \ Ownership \ Break Through Walls \ Live Communication \ Transparency & Directness \ Focus on Scale \ Work-Life Balance \ Embrace Diversity \ Speed \* Active Listening

Responsibilities

• Own the BI roadmap for SE countries, defining priorities for dashboards, reporting, and analytical deep-dives in line with company OKRs.
• Define and maintain the KPI framework across sales enablement, promoter operations, and merchant operations, with one agreed definition for every metric.
• Build and maintain dashboards in the company BI tool that give leaders a daily and weekly view of target vs. actual and flag risks earl...

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