Senior Manager, Retail Learning & Development
We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding.
This role is responsible for the talent development, training, education, and promoting engagement across Retail stores including Crate and Barrel, CB2, and Outlet stores. This position owns the end-to-end learning process from intake to sustainment to continued innovation while managing a diverse scope of topics—product, selling, design, customer service, digital adoption, and leadership development aligning channel-specific needs with organizational priorities.
- This is an on-site position (Monday through Thursday) based out of our Northbrook, IL offices with the flexibility to work remotely on Fridays.
- This role is an People Leader position
A day in the life of a Senior Manager, Retail Learning & Development…
- Strategic Alignment & Leadership: Partner with Senior Leadership (EVP Stores, Regional Directors, Senior Director of Store Operations, and Retail HR Director) to identify priority initiatives and define store training strategies aligned...
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