Senior User Researcher

_Looking for a new adventure? You’ve come to the right place._

We're an Amsterdam-based team of 100 (and counting) with 25+ nationalities amongst us! A varied bunch of “Citizens of The World” with a wide range of skills and hundreds of thousands of kilometers under our travel belts. And we have something important in common (other than our very well-worn passports): We want to change the way people travel.

And that's exactly what we're doing, with the travel app to plan, track, and relive trips in a smart and beautiful way.

Polarsteps has over 23 million users already, but, for us, this is just the beginning. We have big plans for the future, and so we need even more talented and enthusiastic people to help us on our journey.

Want to know more about us? Here you go.

Your expedition: User Research at Polarsteps

_We’re a small team, doing big things._

We pride ourselves on being user-centric, providing a seamless, top-quality user experience for every one of our travelers. And it is this that has got us ratings of 4.8\ and 4.7\ on the app stores (where we’ve been featured multiple times).

As the company grows, we need to strengthen our ability to deliver insights to teams through User Research, a core competency of the company. Which is why we need you! We already have a User Research Lead who has been building out our processes and team, and now we are looking to increase our capacity and bring more insights to our product team.

As a Senior User Researcher, you will be part of the Design + Brand organisation, embedded directly into Product teams to ensure insights impact decision-making. You'll act as a strategic navigator, helping teams understand what insights mean for where we are taking the company. You will champion a culture of learning and listening throughout your product area(s) to enable user-centric product development.

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