Technical Support L2 (French + English) (Evening/Night Schedule)
Present in 96 countries, we are dedicated to changing the way the world uses energy through advanced electric vehicle charging and energy management systems. We have the headquarters in Barcelona and manufacturing facilities in Spain (Barcelona), and the US (Arlington, Texas). We are rapidly becoming a leading company in the market.
In 2021, we were listed on the New York Stock Exchange (NYSE WBX), allowing us to garner acclaim and win prestigious design awards (the IF Design, Good Design, and RedDot Awards).
In 2022, we acquired ARES (an assembly electronics company) and COIL (Installers of turnkey EV charging solutions). One year later, in 2023, we acquired ABL, the leading German EV charger manufacturer, which has allowed us to have a stronger presence in Europe.
Get in charge with Wallbox!
The role
We are seeking a proactive, hands-on Technical Support L2 Services . You will be responsible for ensuring operational excellence and maximizing partner/installer satisfaction, providing advanced technical support for DC and AC charging solutions across the region.
Your core mission is to turn technical urgency into high-value solutions quickly, acting as the critical bridge between Customer Success Manager and Headquarters Services team.
Responsibilities
- Advanced Technical Support & Troubleshooting
- Your primary responsibilities focus on advanced resolution, field enablement, and operational im...
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