Banking Operations Administrator
About snappi
At Snappi, we're building a neobank from the ground up. Our mission is to empower financial freedom through technology, offering innovative and transparent digital banking solutions.
Join us in reshaping the financial landscape!
About the role
We are looking for a Banking Operations Administrator to join our Banking Operations team. You will run the day-to-day back office for account administration and seizure orders, handle consumer lending requests, manual legal entities onboarding and support funds transfer and card-related requests.
What you'll be doing
Account Administration & Seizures
- Manual onboarding, account opening and closing (merchants; exceptions for individuals)
- Monitoring reconciliation and settlement of snappi transactions
- Issuing account statements and certificates (e.g., interest income)
- Handling queries on account fees/pricing and exceptions on account access or deposit interest
- Processing seizure orders (e-seizures) from AADE, e-EFKA, courts and other creditors:
Funds Transfers (support)
- Supporting customer requests on transfers (recalls, reversals, investigations, Verification of Payee queries
- First-level review of transfer exceptions and alerts, es...
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