Program Supervisor - Enrollment Systems
Job Description
Job Title
Position Title: Program Supervisor - Enrollment Systems
Location: Central Office, Fisher Building, 3011 W. Grand Blvd., Detroit, MI 48202
Salary: $91,161 - $112,919
Reports to: Deputy Executive Director, Selective Admissions and Enrollment Operations
Bargaining Unit: OSAS
Benefits Eligible: Yes
Telecommuting Eligibility: Eligible for telecommuting up to 20% (one day per week)
_In accordance with the Agreement between the Organization of School Administrators and Supervisors (OSAS) and the Board of Education of the School District of the City of Detroit, the following vacancy is announced.
_Position Summary
The Program Supervisor, Enrollment Systems plays a critical role in the Office of Enrollment to design and deliver family-friendly, efficient, and equitable enrollment processes for every DPSCD student. The Program Supervisor serves as lead administrator for the District's centralized online enrollment system and the systems that support selective admissions, owning day-to-day configuration, application and form design, user access and role structures, annual rollover, and release management.
The Program Supervisor maps how enrollment and selective admissions work moves through the system, documents it, and recommends process improvements. The role builds and validates the reports the Office of Enrollment relies on, leads data quality monitoring ahead of key enrollment and count deadlines, and serves as the primary systems point of contact for school staff, central office partners, and families. Success requires a process-oriented mindset, meticulous attention to detail, and the ability to communicate clearly with both technical partners and the school staff and families who use these systems.
Minimum Qualifications
- Bachelor's degree or higher from an accredited college or university.
- Minimum of three (3) years of professional experience administering a business, student data, or application system; including configuration, user access management, and troubleshooting - preferably within a K-12 school district or public sector organization.
- Demonstrated process-improvement orientation: experience mapping how work moves through a system, configuring the system to match it, and using process data to identify where cases stall.
- Experience building and validating reports or data extracts from a system of record, and translating end-user questions into reporting requirements.
- Strong analytical and technical skills: collecting, organizing, and analyzing large, d...
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