International Director of Customer Success - IoT and Applied AI

International Director of Customer Success, IoT and Applied AI - Hong Kong, Thailand, Singapore or Australia

Location: Hong Kong or Thailand (with travel across Asia expansion markets) Reporting to: CEO Search: Retained, exclusive search

Our client is a fast-scaling, VC-backed AI company applying cutting-edge, applied AI to one of the largest and most traditional industries in the world, a sector technology has largely passed by - Industrial.

Their platform uses real-time, AI-driven monitoring and automation to help businesses make smarter decisions, cut waste, and drive operational and cost efficiencies. Having built a strong, established business in the US, the company is now in a period of rapid international expansion across Asia, and is investing heavily in the team and leadership to support it.

The Opportunity

This is a ground-floor opportunity for the Director of Customer Success to build and own Customer Success across the company's international markets (global with the exception of US), working directly with the CEO as part of the Leadership team. You will define the strategy, processes and team from scratch, adapting the proven playbook already established by the US business for international markets, while also pioneering a ...

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