Deployment Quality Manager - EMEA

Job Description

Job Title: Deployment Quality Manager - EMEA

Reports To: PMO Leader - EMEA

Function: PMO

Location: EMEA

Job Summary

The Deployment Quality Manager is a leadership role embedded within the EMEA Project Delivery function. Responsible for the strategic management, continuous improvement and operational oversight of how Quality is deployed across Vertiv's customer project sites throughout the EMEA region.

The role combines hands-on deployment leadership with the creation, review and governance of Quality policies, procedures and safe systems of work that underpin Vertiv's project delivery operations. The Deployment Quality Manager ensures that Quality is not a standalone function but an integral enabler of compliant, first-time-right project execution - through L2 to L5 (delivery to site, construction works, equipment installation, Commissioning (Cx) and testing activities).

Reporting directly to the PMO Leader - EMEA, the role holder provides line management to the Deployment Quality Specialist team, sets the deployment Quality standard across all project sites and drives a culture of continuous improvement through structured initiatives, lessons learned and data-driven performance management.

This position applies the principle of the highest applicable standard. Whether customer specification, contractual obligation, applicable regulation, or Vertiv Quality Management System requirement, whichever is more stringent.

Responsibilities

Quality Deployment Leadership & Oversight:

• Lead the deployment and oversight of Quality across Vertiv customer project sites throughout EMEA, ensuring consistent standards are applied regardless of project complexity, technology, or location.
• Define and maintain the deployment quality framework for EMEA Project Delivery. Establishing clear expectations, standards and ways of working for all site-based Quality activities.
• Conduct periodic site visits to monitor Quality deployment effectiveness, validate compliance and provide visible leadership to the Quality Deployment Specialists team.
• Ensure all Vertiv site activities are executed in compliance with customer specifications, contractual requirements, applicable standards and Vertiv Quality Management Systems - applying whichever standard is more stringent.
• Act as the escalation point for Quality deployment issues, risks, and non-conformances across the project portfolio.

Line Management & Team Development

• Provide direct line management to the Deployment Quality Specialist(s), including objective setting, performance management, coaching, and professional development.
• Ensure the Deployment Quality Specialist team is appropriately resourced, trained, and deployed to support the EMEA project portfolio.
• Conduct regular one-to-one reviews, team meetings, and development conversations to build capability and maintain engagement.
• Identify training needs and development opportunities to strengthen the team's technical competence and leadership skills.

Policy, Procedure & Governance

• Lead the creation, review, and continuous improvement of Quality policies, procedures, and safe systems of work specific to EMEA Project Delivery operations.
• Ensure all Quality documentation (including Project Quality Plans (PQPs), Inspection and Test Plans (ITPs), method statements, work instructions, and standard operating procedures) is fit for purpose and aligned to both Vertiv global standards and customer/contractual requirements.
• Establish and maintain a structured review cycle for all Quality deployment documentation, ensuring version control and governance compl...

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