BackOffice Payments Officer
Our Back Office Payments team makes sure every client deposit and withdrawal is processed accurately, securely and on time. As a BackOffice Payments Officer, you will handle daily payment operations and act as a key link between our payment providers, banks and internal teams. You’ll also play a part in supporting new entity launches and crypto-related activity as the business grows.
What you’ll do:
- Process daily payment transactions (funds in and out), making sure they are accurate and on time
- Investigate and resolve payment exceptions, failed transactions and client payment queries
- Communicate with payment service providers and banks to resolve issues and keep operations running smoothly
- Work with the AML, Compliance, Customer Support, Accounting and Sales teams on payment-related tasks
- Monitor transactions for signs of financial crime, including money laundering and terrorist financing, and escalate high-risk activity
- Support new entity launches and new payment activities, including crypto
- Take on additional responsibilities as business needs evolve
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