DATA ANALYST
Department Overview
The Data Analytics Department is responsible for transforming large volumes of customer, network, commercial, and operational data into actionable insights that support business decision-making. Within a telecommunications company, the team plays a critical role in improving customer experience, maximizing revenue, optimizing network performance, and supporting strategic growth initiatives.
JOB OBJECTIVE
The day-to-day duties of the Data Analyst will include supporting the Data Analyst Manager in overseeing analytics work across multiple projects. You will also be responsible for publishing and maintaining a portfolio of reports to support both field and back-office staff, ensuring all aspects of these reports run smoothly whilst developing additional reporting to identify areas of improvement within each project to drive performance.
TERMS AND CONDITIONS
Working Conditions Details Department OSA Reports to Data Analyst Manager Hours of Work 08:30am – 17:00pm Rate of Pay £25,500 – £26,500 Work Location Knowsley (Soon to be relocating to L24) Travel Requirements No Holiday Entitlements 33 days including Bank Holidays Benefits Standard Benefits Package
Key Responsibilities
- Producing accurate daily, weekly and ad hoc reports for each project assigned to you in a timely fashion.
- Gathering, validating and manipulating various data sets from multiple data sources.
- Design, understand and implement code in various suites including Excel, Power BI, Power Automate and Fabric.
- Creating reports, insights and analysis that will drive and monitor performance.
- Liaise with various internal and external stakeholders to gather data and identify reporting requirements.
- Explain the trends, analysis and insights gained from the report...
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