Dutch Customer Support Specialist IRC306928

Description

The Customer Service and Business Data Technician provides technical support for small/mid-sized businesses and enterprise customers. The role involves researching, analyzing, and validating business data using web-based maps, news articles, social media, and official websites.

Requirements

• Education: Graduation / Minimum 15 years of formal education.
• Experience: 2+ years of technical support or problem-solving experience required.
• Language Skills: C2 level English fluency (CEFRL certificate required). Must possess exceptional oral and written communication skills to comprehend complex context, summarize information, and communicate fluently with customers and stakeholders (evaluated via Comms assessment).

Preferred Qualifications

• Experience with Mac OS X.
• Familiarity or interest in web mapping / GIS tools (QGIS skills preferred).
• Background in customer service or communications.
• Strong research capability across online s...

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