Marketing Agency Client Account Coordinator
Position Type: Part-Time | Remote
Working Hours: 20–30 hours per week, within agreed working blocks between 11:00 a.m. and 6:00 p.m. U.S. Eastern Time
About the Role
We are looking for a proactive and highly organized Client Account Coordinator to support client relationships and project delivery within a marketing agency. In this role, you will work closely with law-firm clients, helping ensure smooth onboarding, clear communication, and timely delivery of projects. You will lead client calls, provide regular updates, track deadlines and approvals, and follow through on deliverables. You will also use AI tools and established playbooks to support fulfillment, while carefully reviewing all AI-generated content against source material before it is shared with clients.
Key Responsibilities
Client Account Management
- Support the onboarding of new law-firm clients and ensure a smooth transition into the agency's processes.
- Lead client calls, answer questions, and provide clear updates throughout active projects.
- Maintain strong, professional relationships with clients through proactive communication.
Project Coordination
- Track project deadlines, de...
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