Payroll Support Consultant

Company Description

Labournet is a proudly South African company with over 30 years of innovation in payroll, HR, and employment legislative compliance. We are driven by our mission to change the world of work by simplifying compliance, empowering people, and delivering technology-driven solutions. Our people are the key to this mission, and we invest in them to grow, innovate, and make an impact.

Job Description

We are currently looking for a Payroll Support Consultant to assist clients in implementing efficiencies in their payroll processes, providing support for day-to-day payroll related queries and maintaining a solid relationship with clients.

You have the opportunity to improve compliance in this position.

Looking at the challenges the world is facing today LabourNet’s purpose has never been more relevant. So, whatever your role, if you share our passion for compliance, you’ll be working towards creating a better and fairer future for all.

You are responsible for Inclusive of, but not limited to:

Client Resolution:

• Understand client system setup and configuration.
• Resolve client queries on products and software, providing effective solutions within SLA.
• Troubleshoot issues in a centralized environment.
• Maintain communication with clients, updating details, and managing incidents.
• Build and maintain professional relationships with key client individuals, supporting actions and junior support consultants when necessary.

Development and Competence:

• Stay updated on system functionality and legislative changes through self-development.
• Keep informed about People Best Practices and legislation.
• Develop competency and skills of the team ...

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