Senior Platforms Engineer, FLOWCAL/Quorum
An exciting career awaits you
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At MPC, we’re committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.
Position Summary
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This Senior Platform Engineer position supports the Measurement, Accounting & Scheduling (MAS) team as a subject matter expert for FLOWCAL, TESTit, and the broader Quorum application ecosystem. Its advanced technical expertise spans platform engineering and operations (production support, troubleshooting, performance optimization, and operational reliability) and data capabilities, including measurement data management, system integrations, data engineering, migrations, and reporting.
The role maintains reliable, scalable MAS platforms in partnership with business and technical teams. By resolving complex technical issues and improving platform performance and supportability, it enables application initiatives, operational improvements, strategic growth, and M&A activities.
This position belongs to a family of jobs with increasing responsibility, competency, and skill level. Actual position title and pay grade will be based on the selected candidate’s experience and qualifications.
Key Responsibilities
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· Identifies performance bottlenecks, conducts root cause analysis, and proposes and implements solutions to enhance
platform & system performance and resource utilization. Establishes performance benchmarks, conducts capacity planning, and collaborates with other teams, including junior engineers and cross functional teams to optimize infrastructure performance and activities.
· Contributes to the development and improvement of troubleshooting procedures, measures to minimize platform & system downtime, and documentation. Partners with vendor technical support to drive for resolution. Leads and manages platform & system technical support activities and troubleshooting efforts, including handling escalated and complex issues. Performs advanced system tuning and optimization to maximize performance using IT Service Management practices. Collaborates with internal teams to enhance support processes and methodologies.
· Participates in future platform & system backup planning. Leads the design of disaster/system recovery and testing.
· Analyzes performance and utilization data to identify trends and patterns; _establishes and maintains MAS platform monitoring, performance metrics, and observability capabilities to proactively identify system health, performance, capacity, and availability concerns;_ provides recommendations for optimization and improvement; prepares comprehensive reports on infrastructure performance; and implements corrective actions to drive continuous system improvements.
· Leads the design and configuration of complex platforms & systems, considering best practices and industry standards. _Supports MAS platform integrations, system upgrades, migrations, deployments, and other technology initiatives._ Leads ongoing compliance with original design and configuration and corrects for deviation from standards. Builds and deploys highly available and scalable infrastructure solutions.
· Leads the creation and maintenance of a comprehensive knowledge base for platforms & systems, including troubleshooting guides, configuration documentation, and best practices. Promotes knowledge sharing culture by organiz...
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