Associate Director, AI UX Designer

Job Description

Company Overview

--------------------

Vertex is a global biotechnology company that invests in scientific innovation to create transformative medicines for people with serious diseases. We are committed to advancing therapies that improve patients’ lives while fostering an inclusive, collaborative, and high-performing culture. At Vertex, talented teams work at the intersection of science, technology, and business to address complex challenges and deliver meaningful impact for patients around the world.

Role Summary

----------------

Vertex is entering an exciting phase of commercial diversification. As we expand into new pipeline disease areas and new geographies, we are investing in data, technology, and AI to scale commercial operations globally. The Commercial, Medical and External Affairs Technology team is expanding our capabilities with increased investment in data, platforms, and AI.

The Commercial AI Product Management team leads a portfolio of high-value AI products that help accelerate commercialization, improve decision-making, simplify operations, and strengthen customer and patient engagement. The team connects business priorities with responsible AI capability development, product delivery, adoption, and value realization across Commercial, Medical Affairs, External Affairs, and partner functions.

The Associate Director, AI UX Design is responsible for user discovery and end-to-end experience design for AI-enabled products supporting Commercial, Medical Affairs, and External Affairs across US and International markets. The role develops a deep understanding of users, workflows, and pain points and translates those insights into intuitive, accessible, trustworthy, and effective product experiences.

Key Duties & Responsibilities

---------------------------------

• Plan and conduct user discovery through interviews, observation, workshops, surveys, usability studies, and feedback and usage analysis.
• Synthesize research into insights, user groups, journey maps, workflow models, design principles, and prioritized experience opportunities.
• Partner with product owners and business stakeholders to frame problems, test assumptions, define outcomes, and inform strategy and roadmap decisions.
• Design end-to-end workflows and interaction models for AI-assisted, conversational, decision-support, and agent-based experiences.
• Create sketches, wireframes, prototypes, interface...

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis.