Marketing Operations Manager

Authority Brands Inc. is a leading provider of home services, building brands that support the success of our franchisees, as well as bettering the lives of the homeowners we serve and the people we employ.

The Marketing Operations Manager plays a critical role within the digital Center of Excellence team, supporting franchisees and driving efficiency across core marketing systems, platforms, and workflows. Serving as the primary point of contact for technical marketing tools, this position is responsible for managing the end-to-end franchisee onboarding and offboarding lifecycles, maintaining digital location data, and administering call tracking systems. By collaborating closely with cross-functional partners like the Field Marketing team and optimizing workflow processes, the Marketing Operations Manager enables franchisees to launch high-impact local marketing campaigns quickly, accurately, and seamlessly.

Responsibilities

• Franchisee Lifecycle Management: Own and execute the onboarding and offboarding workflows for new and terminating franchisees; collaborate closely with the field marketing team to align workflows and ensure new owners can launch marketing initiatives immediately upon launch.
• Website & Digital Location Management...

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