Call Center Representative-Tucker, GA (Hybrid)

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

Your role in our mission

Essential Job Functions

• Performs standard, recurring processing and quality tasks in support of outsourced services within a specific industry and functional area. Demonstrates knowledge and skill in assigned work processes.
• Develops understanding of the client's business and applies knowledge to support efficient procedures and adherence to service level agreements. Contributes to problem identification and resolution.
• Interprets, audits and reconciles reports for accuracy or completeness. Prepares and maintains standard reports for management and clients.
• Handles company confidential data according to policy and guidelines. Adheres to existing security policies and procedures.

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