Meeting Registration Specialist
Morgan, Lewis & Bockius LLP, one of the world’s leading global law firms with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking to hire a Meeting Registration Specialist.
The Meeting Registration Specialist is responsible for managing the registration process for corporate meetings, conferences, training programs, and other events. This role will report to the Senior Global Travel Manager and will work closely with key internal stakeholders and attendees to ensure efficient, accurate, and seamless registration experience from initial event setup through post-event reporting.
Responsibilities:
- The ideal candidate is highly organized, detail-oriented, customer-service focused, and comfortable managing multiple events and registration deadlines simultaneously.
- Build, configure, and manage event registration websites in Cvent, including registration paths, attendee types, custom questions, session selections, payment requirements, confirmations, and event communications.
- Manage the complete attendee registration lifecycle, including invitations, registrations, modifications, cancellations, substitutions, and special requests.
- Partner with key stakeholders to understand event requirements and translate them into effective Cvent registration processes.
- Create and maintain accurate attendee lists, registration reports, session rosters, meal selections, rooming information, and other event-related reports.
- Develop and distribute registration communications, including invitations, registration confirmations, reminders, event updates, and follow-up communications.
- Monitor registration activity and proactively identify issues, discrepancies, or unusual registration trends.
- Respond to attendee questions and provide timely professional support throughout the registration process.
- Support onsite registration and event check-in, including badge printing, attendee changes, walk-ins, and troubleshooting.
- Maintain accurate...
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