Senior Account Manager
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
The Senior Account Manager supports Account Executives on an assigned book of business to execute strategy deliverables for the client, while working collaboratively with the Account Management Team and when necessary, assigning specific tasks to Account Managers. The incumbent is responsible for monitoring all tasks and deliverables, fielding client inquiries and maintaining project plans. The Senior Account Manager is the primary contact for our clients in managing day-to-day issue resolution.
Essential Duties and Functions: include the following. Other duties may be assigned.
- Establish strong relationship with clients and insurance carriers.
- Acts as the primary contact for clients regarding all aspects of their employee benefits insurance plans.
- Marshal the appropriate resources to resolve client issues.
- Attend client meetings and serve as an additional source of consultation for the client.
- Demonstrated Group insurance expertise and superior level of knowledge when assisting them with insurance plan questions and issue resolution.
- Owns the development of Requests for Proposal (RFP) and Requests for Information (RFI), including coordination of insurance carrier proposals, preparation of Executive Summaries, timeline monitoring and participation in the implementation process.
- Oversee the maintenance of current and historical plan designs, proc...
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