Operational Risk Coordinator

Posting Description

We’re hiring for an Operational Risk Coordinator to support our growing Risk team in Birmingham!

To keep up with our growth in the UK and Ireland, we are recruiting for an Operational Risk Coordinator to join our Risk team. You will be responsible for supporting the operation of the business control framework by monitoring activities, maintaining governance records, producing management information, supervising operational and regulatory risks, supporting Consumer Duty oversight and ensuring that first-line controls are embedded across the business.

The role acts as a key support function to the Financial Planning Business Operational Risk Manager and Employee Benefits Head of Risk, helping deliver a robust governance framework, effective risk management and positive customer outcomes.

We’re Looking For Someone With

• Experience within financial services, risk, governance, compliance or operational control environments
• Strong understanding of administrative controls, governance processes and risk management principles
• Excellent organisational skills and attention to detail
• Strong analytical and reporting capabilities
• Advanced Microsoft Office skills, particularly Excel
• Ability to prioritise multiple priorities whilst maintaining accuracy
• Strong communication skills and confidence engaging with collaborators at all levels
• Ability to maintain clear audit trails and regulatory records
• Experience within an FCA-regulated Financial Planning or Employee Benefits business is desirable
• Knowledge of requirements related to Consumer Duty is desirable
• Understanding of operational risk management and control frameworks is desirable
• Experience producing management information and governance reporting is desirable
• Knowledge of adviser competence, client vulnerability and advice suitability oversight is desirable
• Experience using Intelligent Office or similar CRM systems is desirable

Using These Skills, You’ll Be

• Maintaining operational risk registers, control inventories and associated action plans
• Recording, monitoring and reporting operational incidents, breaches, complaints, near misses and conduct issues

...

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis.