Membership Consultant

About Midtown

Midtown exists to inspire people to become their best selves through the power of movement, connection, and belonging. Founded in 1970, Midtown has grown from one tennis club in Chicago to owning and operating eight luxury athletic clubs across the United States and Canada.

The Opportunity & Your Impact

Midtown is looking for a Membership Consultant to join our Membership team. You will guide prospective members through a consultative journey that connects their aspirations to the people, programs, and experiences within the club. As a trusted advisor, you will build relationships, support membership growth, and create an exceptional first impression

Job Overview

· On-site at the Midtown Athletic Club Rochester location; full-time individual contributor role.

· Schedule flexibility is required, including some early mornings, evenings, weekends, and holidays based on prospect and club needs.

· This is a goal-oriented, member-facing role that includes frequent movement throughout the club, tours, events, phone and digital outreach, and extended periods of standing or walking.

How You’ll Contribute

· Lead personalized discovery conversations and club tours that uncover each prospect’s goals, preferences, and motivations, then connect them to the Midtown experiences most relevant to their wellbeing.

· Guide prospects through the membership decision process with clear, accurate information, thoughtful follow-up, and consultative recommendations that support confident choices.

· Build and manage a consistent pipeline through timely outreach, lead follow-up, networking, community partnerships, member referrals, and participation...

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