Manager, Site Reliability Engineering – Paylo Platform

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy.  We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.

PDI Technologies is looking for a Manager, Site Reliability Engineering to lead the SRE organization supporting Paylo, PDI’s payments, loyalty, and fuel-pricing product suite. This role owns the reliability, infrastructure, and operational strategy for a portfolio of high-traffic, customer- and partner-facing platforms that power payment transactions, fuel pricing, loyalty and rewards, and offer/coupon redemption for convenience retail and fuel customers around the world.

This is a hands-on, leadership-first role. You will manage a team of three SRE Managers/Leads who together lead approximately 20 engineers, while staying technically engaged yourself — reviewing architecture, unblocking hard infrastructure problems, and setting the technical bar across the organization. You will bring strong, current, hands-on expertise across AWS, Azure, Kubernetes, Helm, Argo CD, Terraform/OpenTofu, Jenkins, and Datadog, and you will be a strong, visible people leader who can coach managers and represent SRE to senior engineering and business stakeholders.

PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career.  This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off \[time away\] and, where appropriate, hybrid working arrangements.  Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.

Key Responsibilities

• Directly manage and develop 3 SRE Managers/Leads and own the overall health, growth, and performance of an ~20-person SRE organization supporting the Paylo product suite.

• Set the vision, priorities, and operating cadence for the SRE function; translate busine...

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