Renewal Manager I
Description
What We’re Looking For:
We are eager to welcome you to the role of Renewals Manager at Meltwater! We're actively seeking skilled professionals to join our accomplished team and contribute significantly to the continued success and satisfaction of our valued clients.
As a Renewals Manager, your primary objective will be to drive on-time renewal revenue for extended periods, ensuring the seamless continuation of our partnerships with clients. Collaborating closely with our extended customer success and account teams, you'll work to maximize the value provided to customers. This entails building strong relationships and leveraging Meltwater's resources, including contract best practices, support services, new release information, and events, all aimed at ensuring customer success with the Meltwater software.
Meltwater isn't just about work; it's a pathway to personal and professional evolution. Here, you'll immerse yourself in an ecosystem that cultivates your skills, promotes mentorship, and advocates for inclusive leadership. Engage with an experienced renewals team and accomplished leaders who stand ready to support you at every turn.
What You'll Do:
- Lead initiatives to drive on-time renewal revenue, collaborating with account teams to maximize customer value
- Proactively build relationships with customers and ensure they're aware of and using Meltwater's resources effectively
- Manage the transactional side of renewals, including processing transactions and overseeing contract execution
- Identify upcoming renewals and maintain accurate account data in the CRM
- Develop quotes and handle the administrative work involved in executing renewal contracts
- Identify, negotiate, and secure upgrades on legacy agreements to align with current pricing
- Communicate renewal options clearly to customers and flag completed or at-risk renewals to internal st...
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