Integrated Facilities Management Specialist - Contract Performance & Compliance Management
Integrated Facilities Management Specialist - Contract Performance & Compliance Management
Company:
Boeing United Kingdom Limited
We are seeking a highly organised and detail-oriented Integrated Facilities Management professional to join our Global IFM team. The IFM Specialist role is responsible for managing Integrated Facilities Management (IFM) supplier relationships and delivering best-in-class supplier performance across cost, delivery, quality, safety, sustainability and service experience. This position drives supplier governance, continuous improvement, commercial outcomes and operational excellence across the IFM estate to support business objectives and stakeholder satisfaction. This role will be based out of the Boeing Heathrow office with hybrid working available.
Key Responsibilities:
- Own supplier performance management for IFM contracts, including service levels, KPIs, SLAs and contract compliance.
- Develop, implement and run a structured supplier governance cadence: performance reviews, executive steering, corrective action plans and escalation protocols.
- Develop and maintain relationships with vendors, contractors, and service providers to ensure quality service delivery.
- Support planning and delivery of facility-related projects (renovations, relocations, expansions) by ensuring supplier readiness, managing scopes and timelines, and monitoring supplier deliverables.
- Work with our business partners to prepare and manage budgets for facility operations and maintenance, ensuring cost-effectiveness and efficiency.
- Monitor and analyse supplier performance data and produce timely, actionable reports and dashboards for stakeholders.
- Drive supplier innovation and sustainability initiatives in alignment with corporate targets (energy reduction, waste, ESG programs)
- Serve as an escalation point of contact for facility-related inquiries and issues from employees a...
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