Community Relations Manager - Ovation Heartwood Preserve / Omaha, NE
Community Relations Manager
Status: Full Time
Location: Ovation Heartwood Preserve - 470 Maxwell Plz, Omaha, NE 68154
Apply at [www.TeamAvamere.com](https://teamavamere.com/)
Job Summary
A Community Relations Manager drives the community's census (occupancy) by leading sales, marketing, and outreach. They act as the brand ambassador, guiding prospective residents and families through the transition into independent living, assisted living, and memory care. The Community Relations Manager for a senior living community (Independent Living, Assisted Living, Memory Care) is responsible for driving occupancy goals by generating leads, conducting tours, managing the full sales cycle, and executing marketing strategies. They build relationships with families, seniors, and referral partners to move prospects into the community.
Essential Duties and Job Responsibilities
- Manage the entire sales funnel—from fielding inquiries and lead generation to nurturing prospects and closing sales. Record all activity in the Customer Relationship Management (CRM) software
- Conduct engaging, empathetic, and customized tours for prospective residents and their families, highlighting the community's amenities, care levels, and lifestyle.
- Build strong referral partnerships with local healthcare professionals, discharge planners, physicians, senior centers, and community organizations.
- Plan and execute marketing and educational events (...
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