AI Technical Delivery Manager (AI Governance)

Job Title:

AI Technical Delivery Manager (AI Governance)

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Title: AI Technical Delivery Manager (AI Governance)

Location: Bellevue, WA (Onsite - 4 days a week)

The AI Technical Delivery Manager will lead strategic enterprise initiatives across AI Governance, Responsible AI, Cybersecurity, Data Security, Agentic AI, and Forward Deployed Engineering. This highly technical, execution-focused leader will partner with clients, architects, AI engineers, data scientists, product teams, and business stakeholders to turn complex challenges into scalable, secure, production-ready solutions.

This role is ideal for a hands-on delivery leader who can assess client environments quickly, shape AI and cybersecurity strategies, mobilize cross-functional teams, govern risk, and drive enterprise-scale execution with urgency, precision, accountability, and measurable business impact.

Responsibilities

• Serve as the primary technical delivery lead for strategic enterprise initiatives across AI Governance, Responsible AI, Cybersecurity, Data Security, Agentic AI, and Forward Deployed Engineering.
• Embed with customer teams to assess business processes, operating models, architecture, security posture, and AI readiness.
• Translate complex business problems into scalable engineering solutions, roadmaps, and implementation plans.
• ...

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