Customer Success Manager (Dutch-speaking)

At Orbisk, we're on a mission to create a world where zero food waste isn't just a dream, it's a reality. We combine cutting-edge tech with a sustainability-first mindset to help the hospitality industry make smarter, greener choices. As a proud B Corp, we're leading the way in the fight against food waste, and our results speak volumes: 8+ million kg of food waste eliminated in 50+ countries (and counting!).

We don't just offer technology; we're a trusted partner to our customers, working alongside them to create lasting change. Our AI monitor sits above the bin, recognises every discard, prices it at what the kitchen actually pays for its food, and turns it all into weekly actions a chef can use. From five-star hotels to global contract caterers, our customers use Orbisk to turn food waste from a number they measure into a cost they manage.

With our customer base growing fast in the Netherlands, we're looking for a Dutch-speaking Customer Success Manager to own a portfolio of customers and grow it commercially: keep every account, renew it and expand it. Let's create impact together!

What's on the menu?

You own a portfolio of customers in the Netherlands, and its ARR: hotels, contract caterers and corporate restaurants, from single kitchens to groups with dozens of sites. Your job is to grow that portfolio commercially. You keep every customer, renew them early and expand them into more monitors, more outlets and more sites.

You are the person our customers know. You take them from their first day to their first results, then keep their teams engaged and acting on their data. You meet customers before they sign, so the hand-over from Sales feels like one team.

Part of your portfolio is large group accounts, where you work with the head office as well as with every kitchen.

A typical week: kick-offs with new sites, a results session with a chef and their team, a meeting with a group head office, and a renewal conversation with a customer whose contract ends in a few months.

You work closely with Sales, Account Management, our Cus...

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