Director, Lead Infrastructure Product Management & Reliability Engineering

Company Profile

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment, and wealth management services. The Firm's employees serve clients worldwide, including corporations, governments, and individuals from more than 1,200 offices in 43 countries.

In Technology, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities.

What You’ll Do In The Role

Morgan Stanley Services Group, Inc. is seeking a Director, Lead Infrastructure Product Management & Reliability Engineering in Alpharetta, GA to provide L3 computer network support for Morgan Stanley’s private cloud, including on-call rotation. Work closely with the internal engineering team and provide input on testing of new component releases and network infrastructure upgrades, as well as performance, capacity, and monitoring. Create and improve processes for support, including training, documentation, customer engagement, automation, and scripting, incident, problem, and change management. Support computer network cloud and container-based platforms for internal and external clients. Telecommuting permitted up to 2 days per week.

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