Technology Procurement Manager

About Us

The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas that guide us towards our shared vision of empowering businesses through marketing automation and engagement.

The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data siloes, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.

About the Role

Dotdigital is creating a dedicated Technology Procurement Manager role to bring our global supplier base under a single, well-governed framework. The framework and operating model are in place: your job is to deliver them, run them well, and keep making them better. It is a role of real breadth, covering a substantial portfolio of SaaS, cloud and infrastructure agreements negotiated with vendors worldwide, with direct access to senior leadership. This role can be based in the UK or South Africa. You will report to the Head of Legal and work in close partnership with Finance, Technology and the teams across the business who buy, so that purchasing decisions are commercially sharp, properly governed and soundly documented.

Our supplier portfolio has two distinct halves: a small number of high-value SaaS and infrastructure agreements that warrant close and continuous management, and a longer tail of smaller subscriptions that still needs proper oversight. Your task is to secure the right terms, pricing and flexibility on the first, and to keep the second controlled proportionately. The remit reaches beyond technology into our wider supplier base, including professional services, facilities and events, and across the full supplier lifecycle from sourcing and due diligence through contracting and renewal to exit.

Responsibilities

_Strategic Delivery & Leadership_

• Deliver and evolve Dotdigital’s procurement strategy, embedding it across the organisation
• Extend the procurement process to incorporate all vendor spend (consulting, facilities, events and other non-software spend)
• Operate and refine the operating model: which contracts get hands-on negotiation, which get lighter-touch monitoring, and which are delegated to individual purchasers
• Advise senior leadership directly on vendor strategy for major platform decisions
• Define KPIs that hold up to scrutiny: savings measured against a realistic baseline rather than the list price, set alongside co...

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