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Starling

People Advisor

Remote • Cardiff, United Kingdom • Unknown • Не указана
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Описание

Our mission is to change banking for good. We cannot achieve that without dedicated and passionate people. Our People team supports every stage of the employee lifecycle—from talent acquisition and onboarding to talent development, total rewards, culture, and employee experience.

We are committed to building an enjoyable environment where everyone can thrive and grow, backed by sound employment practices and regulatory standards. To support our ongoing growth, we are expanding our team of People Advisors.

In this role, you will deliver first-line advice, practical coaching, and guidance to employees and line managers across People services. You will oversee multi-stranded inquiries and support the continuous improvement of core People processes, working closely with People Partners and Centres of Expertise to drive efficiency and a high-quality employee experience.

Key Responsibilities

  • First-Line Employee Relations: Serve as the primary point of contact for low-level ER casework, conducting objective workplace investigations, supporting disciplinary hearings, and managing grievances in alignment with ACAS best practices and statutory guidelines
  • Informal Conflict Resolution: Facilitate early and constructive dispute resolution, empowering managers with coaching and practical toolkits to address issues informally and maintain healthy team dynamics
  • Absence & Attendance Management: Oversee end-to-end absence management, monitoring short- and long-term sickness trends, guiding managers through trigger-point reviews, and conducting structured return-to-work interventions
  • Health & Wellbeing Casework: Coordinat...

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