Senior Customer Journey & Marketing Automation Specialist (m/f/n)

Summary

Are you passionate about creating seamless customer experiences, optimizing online performance, and turning data into business impact?We are looking for a Senior Marketing Automation Specialist (m/f/n) who will take ownership of our global customer journey ecosystem, lead experimentation initiatives, support strategic product launches, and champion AI-driven innovation across marketing operations.

Job Description

In this role, you'll have the opportunity to influence customer engagement across email and in-product customer journeys, collaborate with international stakeholders, and help define the next generation of marketing automation, personalization, and AI-driven engagement capabilities.

What You'll Do:

• Own and optimize automated email and in-product messaging (IPM) customer journeys, transactional communications, and lifecycle programs that drive engagement, retention, product adoption, and business growth.
• Lead email and IPM experimentation, personalization, and optimization initiatives, leveraging customer insights,...

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