Product Analyst

📍 Hybrid – Must be able to work from one of the following locations: Allentown, PA | Johnston, RI | Louisville, KY

💼 12-Month Contract

1. ⏰ 40 Hours/Week | Monday-Friday | 8:00 AM - 4:30 PM

Our utility client is seeking a Product Analyst III / ServiceNow Platform Owner to provide strategic leadership and governance for the enterprise ServiceNow platform. This individual will serve as the senior platform leader responsible for aligning platform capabilities with business objectives, driving platform strategy, maximizing business value, and overseeing platform operations across the organization.

This is a highly visible role requiring strong platform management, stakeholder engagement, governance, and strategic planning experience.

Key Responsibilities

Strategic Platform Leadership

• Own the vision, roadmap, and long-term strategy for the ServiceNow platform.
• Align platform capabilities with business objectives, technology roadmaps, and enterprise governance standards.
• Drive adoption and expansion of platform capabilities across the organization.
• Identify opportunitie...

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