Director of Learning & Development
TrueNorth is seeking a Director of Learning & Development to join our team in Cedar Rapids, IA. This role will be responsible for developing and leading an enterprise-wide learning and development strategy that advances TrueNorth’s vision of a lifetime learning organization, strengthens the TrueNorth Way (our service philosophy), and supports client trust, profitable organic growth, and long-term perpetuation. TrueNorth uses our core values of Exceptionalism, Collaboration and Resourcefulness to enthusiastically serve our clients, colleagues and communities. Our ideal candidates are hungry, humble and smart!
About TrueNorth Companies
Our clients face great risk and big opportunities. They seek leadership, integrity and real results. For over twenty-five years, TrueNorth has met our clients' needs by providing innovative strategies and a personal connection to those we serve. Our integrated platform of risk management, employee benefits and personal financial strategies creates a multifaceted approach to address today's ever-changing complexities. Come join our amazing team!
What TrueNorth Offers
TrueNorth offers a lineup of excellent benefits to all full-time employees, including:
- Annual Bonus
- Medical, Dental, Vision, Life, and Disability Insurance
- 401(k) with Company Contributions
- Responsible Time Off (RTO): Flexible time off with a required minimum to ensure rest and balance
- 11 paid holidays
- Paid Volunteer Time Off and Donation Match Program
- Tuition reimbursement and paid certifications, licenses, designations
- Employee Assistance Program (EAP) and wellness program with financial incentives
- Hybrid Work Schedule
- $3,000 Referral Bonus
Essential Job Functions
- Design the strategic direction for all staff learning and development (L&D), managing the annual calendar pertaining to each division and line of focus.
- Administer, manage, design, and facilitate training programs in support of TrueNorth’s strategies, including but not limited to, remote learning solutions, leadership programs, performance management process and career development
- Meet with leaders to identify and prioritize educational objectives for specific roles and/or individuals to improve insurance technical knowledge, best practices, procedure compliance and appropriate role competencies, while properly engaging and aligning third-party vendors and resources. This could include divisional or cross-functional skill and competency building with business outcomes clearly identified with outlined measurements of success
- Oversee our technical insurance academy that builds foundational knowledge, strengthens technical expertise, and prepares colleagues to deliver consistent advice and exceptional client service.
- Equip leaders and colleagues with coaching tools, development resources, and clear expectations that reinforce shared responsibility for learning and encourage colleagues to t...
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