Product Marketing Operations Manager | UK | Remote
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at [grafana.com](http://grafana.com) and follow us on [LinkedIn](https://www.linkedin.com/company/grafana-labs/) and [X](https://twitter.com/grafana).
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Product Marketing at Grafana Labs lives in the Product org, not the Marketing org, and we think differently about the job. As Grafana's offering shifts from dashboards to observability agents, our team closes the gap between what our products can do and how customers understand that value. We build clear, consistent positioning, run marketing campaigns that attract new customers, and create content that helps engineering teams see why Grafana Cloud is the right choice for them.
Rather than only executing launches and campaigns, we teach Grafana’s product managers and engineers how to think about growth and demand. We also codify product marketing knowledge into AI-forward tools and processes that anyone at Grafana can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks.
The Operations Manager keeps the Product Marketing _system_ running and makes it better. You'll track how our work performs and report on it to the team every week, experiment with new AI workflows, and maintain the collateral and tools the team and the field depend on, so the sales team is fully supported in positioning our products. You'll work closely with the team's software engineers: you test ideas like sales deck generators or tools for competitive analysis, script prototypes, and define what good output looks like, and they turn the...
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