Accounts Receivable Analyst
Vixxo is seeking a full-time Accounts Receivable Analyst to sit in our Scottsdale, AZ or Wichita, KS office.
POSITION SUMMARY
The Accounts Receivable Analyst is responsible for maintaining accurate customer accounts, supporting collections, resolving billing discrepancies, and protecting company cash flow across a high-volume portfolio. This role requires strong analytical and problem-solving skills, attention to detail, and the ability to research issues, reconcile accounts, and collaborate across departments. The analyst will also leverage AI-enabled tools to analyze data, identify recurring issues, improve processes, and support automation initiatives that increase efficiency and enhance the customer experience.
TOP RESPONSIBILITIES
- Account Research & Reconciliation: Conduct detailed accounts receivable research and reconciliations across a diverse customer portfolio. Analyze billing, payment, credit, dispute, aging, remittance, and customer portal activity to ensure account accuracy and identify outstanding issues. Investigate and resolve complex account discrepancies, including short payments, unapplied cash, misapplied payments, credit balances, and system-related exceptions. Maintain thorough documentation of findings, recommendations, and resolutions, escalating unresolved issues to Finance, Opera...
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