Clin Optimization Tech
Clin Optimization Tech
Department: PCH-EV JV | IT Clinical Optimization
Location: Gilbert
Shift: Mon-Fri, Evenings, Nights, 2pm-10pm
Category: Information Technology
Posting #: 1068783
Employee Type: Full-Time
**Position Summary
**The IT Clinical Optimization Technician plays a crucial role in ensuring the smooth operation of clinical IT systems. This position involves troubleshooting technical issues, escalating problems to higher-level support when necessary, and maintaining clear and effective communication with users throughout the resolution process. The technician is also responsible for building and nurturing positive relationships with users, ensuring their needs are met with professionalism and efficiency. The role will achieve this by proactively rounding within departments, providing hands-on elbow support, attending orientations to assist with new hire setups, and by remaining visibly engaged with our customers to address any concerns promptly.
Position Duties
- Customer Service
- Builds rapport quickly, cultivates relationships, and relates to a diverse group of individuals.
- Communicates cross-functionally with other departments and documents findings.
- Develops and maintains an understanding of suppo...
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